Here at Critter Love® we pride ourselves on the health of our Joeys!
All Critter Love® Joeys come with a 72 hour Health Guarantee.
*In order to qualify for Critter Loves® Health Guarantee, all conditions below must be met and proper documentation of proof must be supplied.
Critter Love® guarantees you will receive a healthy, fully weaned Joey.
A wellness check and fecal float/smear are required within 72 hours of the Joey arriving to your home. Sooner if ANY signs of illness are shown.
If there are any health related issues raised at the Wellness Checkup, and it can be traced back to Critter Love® we will cover the cost of medications given at that time. (Veterinarian reports must be provided to Critter Love®.) Payment will be made directly to Performing Veterinarian ONLY.
Office visits or other treatments such as blood work, x-rays, etc. will be the new owners responsibility unless previous written arrangements have been made.
If your Sugar Glider becomes ill within the first 72 hours, you must contact Critter Love® and your veterinarian immediately.
It is Your responsibility to watch for stressors and stress symptoms.
Should any illness symptoms arise, purchaser is responsible for getting the glider to a Veterinarian immediately.
All Veterinarian bills incurred for stress related illnesses are the sole responsibility of purchaser.
This health guarantee does not cover trauma or stress related illnesses of any kind.
This guarantee does not cover accidents, negligence or mistreatment of any kind.
This guarantee does not cover deaths or illnesses caused by or resulting from transportation issues, heat exhaustion, dehydration, or starvation.
This health guarantee does not cover illness due to poor housing conditions or illnesses brought on due to environmental temperatures (being too hot, too cold, or drafty).
This health guarantee does not cover illnesses due from sudden dietary changes.